Privacy Policy

Welcome to Simplified Wellness Co. (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, book appointments, join programs, or communicate with us through email, SMS, or other channels.

Website: https://www.simplifiedwellnessco.net
Email: [email protected]
Location: Kihei, Hawaii, Maui
Phone: [Insert business phone number]

Important Notice Regarding Text Messaging Data

Simplified Wellness Co. does not share customer opt-in information, including phone numbers and SMS consent records, with affiliates or third parties for marketing, promotional, or unrelated purposes.

Text messaging originator opt-in data and consent are kept confidential. This information will not be shared with third parties, except with service providers needed to deliver text messages you have consented to receive.

How We Use Your Information

We use the information we collect to:

Provide and personalize our coaching services

Communicate with you about your account or inquiries

Send email newsletters and updates

Improve your experience on our website

1. Information We Collect

When you visit our website or interact with our services, we may collect the following information:

Personal information:

First and last name

Email address

Phone number

Date of birth

Physical address, if provided

Payment information when you purchase services or memberships

Wellness goals, lifestyle information, nutrition preferences, fitness goals, and other coaching-related details

Appointment details, program participation details, and service history

Communication preferences, including SMS and email opt-in records

Non-personal information:

IP address

Browser type

Device information

Website usage data

Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect to:

Provide and personalize our coaching services

Schedule, confirm, and manage appointments

Process payments and transactions

Communicate with you about your account, inquiries, appointments, or programs

Send email newsletters, updates, and wellness-related information

Send SMS appointment reminders, confirmations, rescheduling updates, and support messages

Improve our website, programs, and client experience

Maintain records of your communication preferences and consent

Protect the security and integrity of our website and services

3. SMS Messaging and Consent

By opting in to receive SMS messages from Simplified Wellness Co., you agree to receive text messages related to our services. These may include appointment confirmations, appointment reminders, rescheduling updates, support communications, and important service-related messages.

You will only receive SMS messages if you have explicitly opted in. Opt-in may be collected through website forms, scheduling forms, or other forms that include a dedicated SMS consent option.

Message frequency varies depending on your appointments, program participation, and service usage.

Message and data rates may apply. For questions about your text or data plan, please contact your wireless provider.

Carriers are not liable for delayed or undelivered messages.

Supported carriers include major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

4. SMS Opt-Out Instructions

You can cancel SMS messages at any time by replying “STOP” to the number that sent you the message.

After you reply “STOP,” we will send a confirmation message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us unless you opt in again.

For assistance, reply “HELP” or contact us at [email protected].

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers who help us operate our business, such as:

Payment processors

Appointment scheduling platforms

Email service providers

Website hosting providers

Analytics tools

SMS aggregators and messaging providers

These providers are only given access to information necessary to perform their specific role and are required to protect your information.

We may also disclose information when required by law, legal process, court order, or to protect our rights, safety, clients, or business operations.

SMS opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance your user experience

Analyze website traffic

Remember user preferences

Improve website functionality

Track the effectiveness of advertisements or marketing campaigns

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Disabling cookies may limit certain website features.

7. Data Security

We take reasonable measures to protect your personal information. These may include:

SSL encryption for website traffic

Secure hosting environments

Access controls

Updated security protocols

Secure payment processing through third-party providers

However, no method of internet transmission or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information, where applicable

Opt out of marketing emails at any time

Opt out of SMS messages by replying “STOP”

Withdraw consent for future communications

To exercise these rights, please contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal obligations.

Any updates will be posted on this page with a new effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Simplified Wellness Co.
Email: [email protected]
Website: https://www.simplifiedwellnessco.net
Location: Kihei, Hawaii, Maui
Phone: [Insert business phone number]

By using our website and services, you consent to this Privacy Policy.